F.A.Q.s

Where can I find you?

Find us here:

You can access the live googlemaps version by clicking the image above or by clicking here

We also have an hours free parking right outside!

What is airsoft?

Airsoft is a combat sport similar to paintball, but with marked advantages. Invented in Japan in the late 1970's, it is now played throughout the world although the majority of airsoft replicas are made in Japan, China, and Taiwan, with some manufactured in the United States. Airsoft guns are designed to imitate their real counterparts faithfully and are 1:1 realistic replicas.

Airsoft replicas fire 6mm plastic bb's and are powered either by gas, spring, or electric motor. As no paint is involved, it is less messy than paintball - because it doesn't leave a mark, airsoft is based on an honour system, where each player calls their own hits. In the UK, the legal limit for an automatic airsoft weapon is 1 joule, which is roughly 328 feet per second with a 0.2 bb, and therefore is considerably less painful than paintball. It is also cheaper to run - a bottle of 3000 bb's will typically cost around £7.00, whereas the same number of paintballs will cost around 10x that, at around £75-80. Cost to start up can be as low as £200 for an airsoft gun and ammunition. There is also an enormous range of airsoft accessories and tactical gear, such as optics, flashlights, lasers, boots, vests, helmets and so on.

UKARA, shipping and billing addresses

If buying a RIF (Realistic Imitation Firearm - see ) then the UKARA address, the shipping address and the billing address must ALL match. If they do not, your order will not be processed - however, you will be notified and we will always try to sort the problem out for you.

Shipping is usually £4.50. A gun or other very heavy item will cost £8.50 unless the order total is over £199.99, in which case it is free!

If I enter "Please Spray" what will my gun look like?

Your gun will be carefully disassembled, sprayed, and reassembled. We currently only offer green as this tends to leave the best finish, as you can see on the Sig P226 pictured below. By special request we may be able to spray Red or Blue, but this will significantly increase the amount of time it takes for the order to be completed and might incur an additional cost.

Please remember - removing the paint or trying to respray over the bright colours is not only messy and ineffectual but also illegal - for more info, click "VCRA INFO." on the navigation to your left.

Customers should be advised that due to high demand and the fact that Pro Airsoft Supplies is dedicated to ensuring that all Paint Jobs are of the highest standard, it may take up to ten days for a painted gun to be shipped from the date of the order, although we will do our best to minimize this time.

How much is international shipping?
We love to ship to our customers abroad - however, it will cost more than is displayed on the website. International buyers should call or email us about their order so we can give them an updated price. We will ALWAYS contact an international buyer to confirm a shipping price - we have more than one option available.

Please note - If you are in the Isle of Man, deliveries will be 48 hour Parcelforce

Please note - It is not always possible to ship abroad and is down to our discretion.

What kind of warranty is offered?

Due to their nature, airsoft guns tend to be rather difficult to repair (luckily for us, we have our expert engineer Chewie to help!). We also offer a warranty on any gun bought, and how long it lasts depends on the type of gun:

Gas guns: 3 months
All AEGs (excluding G&G Top Tech guns): 1 year
G&G Top Tech guns: 2 years

The G&G Top Techs have been given a 2 year warranty to reflect our personal and professional opinion and confidence in these guns.

Please note that while we endeavour to be as accurate when detailing the FPS that the guns that we sell produce, all Airsoft guns are different and sometimes have variances from the norm.
We will downgrade any AEG that we sell if it is firing above 350, or 330 FPS on request. Low FPS is not, however, considered to be a warranty issue unless it is lower than 280FPS with a 0.2g BB.

Warranty will be void if the gun is disassembled by anyone other than Chewie, the Pro Airsoft Supplies engineer. Warranty will also not cover a gun that has been accidentally damaged, upgraded by anyone other than Pro Airsoft Supplies, been used with low grade BBs, been used with batteries which have been improperly cared for, abused, or mistreated, or has been customized by anyone other than Pro Airsoft Supplies.


What happens to my credit card details?

Your credit card details are not stored anywhere on our website - you can shop securely and safely.

How do airsoft replicas work?

Pistols use gas both to fire the bb but also to return the slide and load the next round into the chamber, thus allowing for semi-automatic fire in the same way as real semi automatic pistols do.

AEG's use electric motors powered by batteries stored somewhere in the gun, and which can be recharged and used over and over, keeping running costs low.

Sniper Rifles sometimes use springs, powered simply by your arm pulling the bolt, or gas, and can be upgraded to shoot at 500 feet per second, allowing for more range.

How do I maintain my guns?

For all G&G guns. call us, email us, or otherwise contact us and we will offer you free, friendly advice about maintenence. Alternatively, you can always click on this useful link! http://www.guay2.com/web/support.php?lang=en


What do I need to play airsoft?

The only real requirement for airsoft is an airsoft gun to use and eye protection. Whilst airsoft is generally very safe, the eye is still vulnerable - all sites will insist upon eye protection for their players, which can be simple shooting glasses or entire face masks. Each site will also have recommendations for gear, and for outdoor woodland sites sturdy boots with ankle protection are very much advised.

Who can play and buy airsoft guns?

Though most airsoft sites will have an age limit, airsoft is for anyone. Anyone over 18 can purchase a two-tone airsoft gun or a transparent airsoft gun, and anyone at all can purchase equipment, consumables and tactical gear.

What are the legal issues with airsoft?

Airsoft guns, due to their highly realistic nature, are classified as "realistic imitation firearms".

The Violent Crimes Reduction Act makes it an offence to manufacture, sell, import or export a realistic imitation firearm in Great Britain. It also makes it illegal to modify an imitation firearm into a realistic imitation firearm.

Airsofters (along with re-enactors, film and TV crews and those using them in service of the crown, for training) have acquired a specific defence.

To buy a realistic imitation firearm, you must be both a registered airsoft skirmisher at a recognised airsoft site, and over 18. Available for purchase to anyone over 18, however, are what are classified as "imitation firearms", which are 51% brightly coloured or transparent. All tactical gear, ammunition, consumables, and other products are available for anyone.

Where can I play airsoft?

Please see the "Airsoft Sites" button in the left navigation

How to become a registered Skirmisher

To become a registered airsoft skirmisher, you can do the following:
1. Find a skirmish site near you using the UKARA website
2. Attend 3 games in a time span of no less than two months
3. Download the player registration form here
4. Send your completed forms to us at:-

252 Archway Road,
Highgate
London
N6 5AX

Almost all sites will have a rental service, which will supply you with everything you need to play - this is a great way to try airsoft, as well as to try different equipment to help inform you if you decide to buy your own when you register.

Pro Airsoft Supplies does offer a painting service - any airsoft gun which is classified as a "realistic imitation firearm" (and therefore illegal to sell to anyone who is not registered) can be modified to make it an "Imitation firearm", making it legal to sell to anyone over 18. This service costs just £9.99.